Resources » Parent Portal Access

Parent Portal Access

About Parent Portal

The Illuminate Parent Portal is a feature of the MPUSD student information system and provides parents/guardians immediate access to grades, assignments, attendance records, and now State testing results in an effort to facilitate and improve communication between home and school.


Each fall, unique access codes will be provided to parents/guardians who have not yet set up their Illuminate Parent Portal account.  Additionally, you are welcome to contact your child’s school at any time for your access code.



Once you have your access code, you may set up your account by clicking on the “Create Account” button at https://mpusd.illuminatehc.com/login.



Already registered? Access your student's grades, attendance, and more here: Login to Parent Portal

How does one get an Illuminate Parent Portal username and password?

Each fall, unique access codes will be provided to parents/guardians who have not yet set up their Illuminate Parent Portal account.  Additionally, you are welcome to contact your child’s school at any time for your access code.


Do I need a separate login for each of my children?

No, each parent/guardian receives one unique login for all students at MPUSD. 


Are Illuminate usernames and passwords case sensitive?

No, you may use upper or lower case letters.


I’m locked out of the Parent Portal. Can someone reset my account?

If you try to sign in three times incorrectly, you will be locked out of the Illuminate Parent Portal and will have to contact your child's school office during school hours to have your account unlocked.

 
When can I access the Illuminate Parent Portal?

The Illuminate Parent Portal will be available to registered parents/guardians 24 hours a day, seven days a week.  It will still be available for 90 days after your student exits MPUSD.


Is this system secure?

Yes, the system requires an individual username and password for each parent/guardian. In addition, the Illuminate Parent Portal has SSL encryption. The username and password should be kept confidential by parents/guardians.


Who may access the Illuminate Parent Portal?

Parents/guardians who have received an access code may access the Illuminate Parent Portal. 


Can I access the Illuminate Parent Portal from anywhere?

Yes, you can access the Illuminate Parent Portal from any computer/smartphone/device with Internet access.


I have multiple children in the district. Can I have access to all their accounts under just one username and password?

Yes, one access code will be issued per parent/guardian regardless of how many students are in the family. All students will be visible from one login.


Do I need a new username and password each year if my child is returning?

No, all login information will remain active as long as your child is a student in the Monterey Peninsula Unified School District.


What kind of computer equipment do I need to view Illuminate Parent Portal?

Almost any computer or cellular phone with an Internet connection can access Illuminate Parent Portal. 


Whom should I contact if I have a question?

Questions regarding grades or class assignments?  Contact your child’s teacher. Questions regarding attendance or other concerns? Contact your child’s school office.


Can other people see my child’s information?

No, as long as you protect your username and password, only parents and legal guardians will be able to see your child's information.


What do I do if I forgot my login information or I feel my account has been compromised?

As long as you have registered with an active email, you can request a new password by clicking on the “Forgot Password” button on the Illuminate Parent Portal login page.  If you need additional help, visit your child's school office. Please bring a photo identification at this time. This protocol is established for the safety/security of the student records.


Can I change my password?

Yes, you may change your password directly on the Illuminate Parent Portal by using the “Forgot Password” button. 


Do I need to logout of Illuminate Parent Portal?

Yes, logout after each session to protect your child’s private information.

 

 

Do all teachers post grade and attendance information to the Illuminate Parent Portal? 

Elementary: In Elementary School, teachers will be posting announcements and taking daily attendance. You can also access your student’s profile which includes testing, demographic and attendance information. Teachers may post grades but this is not an expectation.

Secondary: At sites that use the Illuminate Gradebook, grades will be posted by the teacher at the minimum, every two weeks. Remember, the teacher's grade book is a "snapshot in time" and not necessarily an accurate reflection of the student's overall progress or performance. Similarly, the student's grade average may change depending on the weight or value of graded work. All teachers are expected to post individual assignments with due dates and descriptions and keep them up to date within 14 days of the assignment date. Please contact the teacher regarding class assignment questions.

How often can we expect grades to be updated for Middle and High Schools?

We have asked our teachers to input assignment scores within 2 weeks after the due date of an assignment. Please be patient because there are many factors that determine how soon a teacher can assess and return assignments. Essays and research papers take longer to grade than a quiz.

 

How often can we expect attendance to be updated? 

Attendance is updated daily. If your child is absent, please notify the school office or turn in an excuse note as soon as possible. After three attempts to contact the child’s home or parent, the school will mark the student Unexcused. 

 

Why are the grades changing dramatically in the beginning of a term?

In the beginning of each term, you may see blanks or wild shifts in the class average of your child. When there are only one or two assignments in the gradebook, a low or high score can make a dramatic change in the overall grade average. The gradebook instantly recalculates the overall grade as every assignment grade is entered.